E11: The Interview Flip

The most valuable knowledge in your organization is probably locked in someone's head and has never been written down. In this episode, Josh introduces the Interview Flip: a simple technique that turns the tables on the usual AI interaction by letting the AI ask the questions instead of answering them. The result is a crowbar for tacit knowledge, the expertise so embedded in how you work that you have stopped recognizing it as expertise at all. Plus the two ways this goes wrong, and why a bigger library only helps if what is in it is actually true.